Email Deliverability Expert

Lyris Technologies and EmailLabs are successful software companies located in Emeryville and Menlo Park respectively. Founded in 1994 and 1999, both companies have been profitable for many years and are now publicly owned by Lyris, Inc.

Lyris and EmailLabs take pride in the successes we’ve attained so far.  Our products have each received significant industry recognition. As well, in 2005, EmailLabs was named to Inc.’s 500 Fastest Growing Companies in the U.S. and the year before, Lyris was named one of the 50 Fastest Growing Companies in the Bay Area by the East Bay Business Times.

We're looking for a Email Deliverability Expert to join our team! 

Are you an expert in email deliverability?  Lyris and EmailLabs are looking for a Email Deliverability Expert to monitor and educate customers on best practices and deliverability know-how.This position is based in Menlo Park, California

Job Responsibilities:

• Monitor customer’s deliverability rates and audit deliverability metrics.  Pro-actively notify customers about deliverability incidents
• Educate customers on best practices and proper privacy protocols and help them implement these within their process and EmailLabs technology
• Represent Lyris and EmailLabs to ISPs and other industry groups
• Interface with product management on deliverability requirements for email applications.
   Required Skills and Experience
• Knowledge of email and email applications
• Familiarity with email and privacy best practices
• Commitment to customer service
• Strong team player with ability to lead cross functional groups from multiple departments including Product Management, Marketing, Sales, Ops, Customer Support and Finance

Preferred Skills & Experience:

• Ability to read and interpret email logs including SMTP and bounce codes
• Familiarity with log data manipulation
• Familiarity with SMTP, DNS, SPF, SenderID and DomainKeys
• BA/BS preferred

Compensation: Competitive salary, bonus, and benefits

Timeframe: Immediate start for a full-time, permanent position

How to apply:

• Write a targeted cover letter that demonstrates you have visited our Web site and understand what we do. How would you make a positive contribution to our business?
• Please reference job# 207 in your cover letter and email it along with your resume to jobs-adm@lyris.com.

AA/EOE

About EmailLabs
EmailLabs is a leading provider of high-performance email marketing solutions to agencies, publishers and marketing departments of middle-market and Global 2000 companies. The EmailLabs email marketing platform is provided as an ASP (Web-based) service, and is easily integrated with a company's Web site, sales force automation and CRM technologies through EmailLabs' application programming interface (API). For the fourth consecutive year, EmailLabs has been recognized by ASPnews.com as one of the Top 50 ASPs worldwide and as a Top 25 Service Provider for the Software-as-a Service (SaaS) and Business Service Provider category. The company provides email marketing solutions to more than 550 companies, including Nokia, Agilent, PalmSource and Jupitermedia. Headquartered in Menlo Park, Calif., EmailLabs was founded in 1999 and is a subsidiary of Lyris, Inc. (OTCBB:JLHY). For more information, visit www.EmailLabs.com.