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Intevation Report - Best Practices in Email Marketing
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    February 2006
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Optimization

20 HTML Email Tips: Ignore at Your Own Risk

By Loren McDonald

HTML design for email is a trickier prospect than HTML for the Web. Your message must display correctly across dozens of clients and platforms, each with its own quirks and rendering issues. Good HTML creates branded, usable and attractive email messages that convert better overall than plain text. But when HTML goes bad, your messages will be unreadable, not function correctly or trigger email blocks or filters. HTML design and coding can be tricky, but our list of 20 best practices and tips will help you reap the benefits of HTML while not suffering from HTML gone bad. Read the full article...

Full Article | Email Feedback

Previous Optimization Column
Subject Lines: 15 Rules to Write Them Right

Additional resources:

       Editor's Note
Dear Reader,

"Deliverability" is the focus of The Intevation Report this month, with tips to get your messages delivered past spam filters and into the inbox, whether you opt to use a third-party service or just improve your email program on your own. We also are asking your help in our project to compile industry benchmarks on deliverability issues. Please take just a couple of minutes to fill out our short survey. We'll report the results in a future issue and in our ClickZ column. Thanks!

Loren McDonald
Editor
Feedback

Delivery Trends
Take Our Deliverability Survey; Understanding Goodmail/AOL Program

By Kirill Popov

We have launched a new survey on email deliverability and want your views so we can better understand your challenges, practices and attitudes. Please take a few minutes to fill out the survey. We'll publish the results in a future issue of The Intevation Report and ClickZ Email Delivery column.

We're also on top of the latest big deliverability story: AOL's deal with Goodmail Systems for paid delivery assurance. Want the straight scoop? Check out our ClickZ column, "Goodmail: Beyond the Uproar and Trash Talk" and a special FAQ on the long-term impact that Goodmail's deals with AOL and Yahoo! will have.

Take Our Deliverability Survey | Email Feedback

Previous Delivery Trends Column
User Not Found: Email Bounces Explained

ClickZ Email Delivery Columns Archives

       EmailLabs News

EmailLabs Adds More Than 150 New Clients in 2005

EmailLabs Reveals Its Top Ten ''Must Dos'' for Boosting Email Marketing Results in 2006

EmailLabs Continues Success in Q3 2005 With the Addition of Forty-Five New Clients

Use of Preview Pane and Image Blocking Will Drive B2B Marketers to Rethink Their Email Newsletter Design Strategy

The Lab

Trim the Certain Deadwood From Your Email List

By Loren McDonald & Calvin Wong

Every list has them: hundreds, maybe thousands, of recipients who don't open, click or respond to your email messages. The addresses don't bounce and the subscribers don't unsubscribe or file a spam complaint - so they remain in your list and misrepresent performance, message after message. How can you safely clear out this deadwood without hacking away at live addresses? Find out how we got rid of some truly deadwood subscribers from our list. Read the full article...

Full Article | Email Feedback

Previous The Lab Column
The Numbers are In on Email Subscriber Inactive Rates (And They Aren't Pretty)

      Recent Articles

Subject Lines: 15 Rules to Write Them Right

Goodmail: Beyond the Uproar and Trash Talk (ClickZ Email Delivery Column)

10 Email Marketing "Must Dos" in 2006: Key Strategies for Success

The Numbers are In on Email Subscriber Inactive Rates

Quick Tip

Capture More Data with Profile Update Pages and Emails

By Loren McDonald

Profile, or preference, update pages are vital to making it easy for your subscribers to change their email address, format or other preferences. With an estimated 30 percent of consumers changing their email address annually, a profile update page is mandatory for email marketers. But a preference update page is also be a great means to capture additional vital information from your subscribers that enables you to send them more relevant (personalized and segmented) content and offers. Read the full article for tips on capturing additional subscriber preferences or profile data.

Full Article | Email Feedback

Previous Quick Tips Column
Quick Tip: Help Your 'From' Line Help You

       EmailLabs Events

Corementrics Client Summit
Mar 20-22, 2006
Napa Valley, CA

TravelCom
Apr 17-19, 2006
New York, NY

MarketingSherpa's Email Marketing Summit 2006
Apr 20-21, 2006
Chicago, IL

WebSideStory Active Insight
Apr 25-27, 2006
Santa Monica, CA

Stat Watch

Email Marketing Growing; Spam Fading

In a recent DM News article, JupiterReseach analyst David Daniels' snapshot of the 2006 email-marketing industry shows spending will grow, while the spam volume continues to fade slowly. However, email wrongly blocked by ISPs will continue to cost marketers about $1 for every $9 in an email-marketing budget:

  1. Spending on email marketing will rise 7.5% this year, from $885 million in 2005 to $950 million.
  2. Spam will decrease at a compounded annual rate of 9.4% a year through 2010 "but will remain a nuisance."
  3. False positives -- email wrongly blocked at all levels of the email delivery channel -- will cost marketers $107 million this year.
  4. HTML has nearly universal adoption among consumers: A Jupiter Research consumer survey found just 3% receive only text email.
  5. It pays to ask for backup email addresses at registration: 60% of online consumers regularly use two or more email accounts.

More Email Marketing Statistics | Email Feedback

       Feature Profile

> EmailLabs Version 4.0: Just released, the new version of the EmailLabs application introduces many new features as well as an updated look and feel. Some enhancements include a Dynamic Content Message Builder, a task management system, seedbox monitoring, a new message creation process and many others.

Call 866.362.4522 to learn more or request a demo.

Ask EmailLabs

How Do AOL's Whitelists Work?

Question: I keep hearing about AOL's whitelist and enhanced whitelist and their impact on deliverability. What are they, how do they work and how do we get our company on them? Read Full Article...

Full Article | Got a Question? Ask EmailLabs
More Email Marketing FAQ's

 
About EmailLabs

EmailLabs is a leading provider of high-performance email marketing technology solutions to agencies, publishers and marketing, sales and customer service departments of middle-market and Global 2000 companies. The EmailLabs email marketing platform is provided as an ASP (Web-based) service, and is easily customized and integrated with a company's Web site, sales force automation and CRM technologies. The company provides email marketing solutions to more than 450 companies, including Nokia, Agilent, PalmSource and Jupitermedia. Headquartered in Menlo Park, Calif., EmailLabs was founded in 1999 and is a subsidiary of Lyris, Inc. (OTCBB:JLHY).

For more information, visit www.emaillabs.com or call 866.362.4522.



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