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Intevation Report - Best Practices in Email Marketing
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   September 2007
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Optimization
Design Right for Your Eight Email Audiences

By Stefan Pollard

As a marketer, you might send only one message per campaign to a highly targeted list of active recipients, but it will actually be seen by eight email audiences, each of which reads your message a different way. You need to find a message design that appeals to as many of these audiences as possible, without creating a unique message for each one. Read Full Article.

Full Article | Email Feedback

Previous Optimization Article
Recognition is the New Email Must-Have

    Editor's Note
Dear Reader,

Are you reading this message at your desk or on your cell phone? This month's Optimization article shows you how to design a message for your eight actual email audiences as defined by where, how and when they access their email.

Stefan Pollard
Editor
EmailLabs' Survey
Take the EmailLabs Unsubscribe Survey!

EmailLabs is researching unsubscribe practices and attitudes, and we need your help. Take our short survey, which assesses how you are managing your unsubscribe procedure: what you do, how well it works, what issues and challenges you have to deal with. It should require no more than five minutes to fill out, and we will keep all of your responses confidential. Look for the results, along with tips and practical recommendations to improve your unsubscribe process, in a future edition of The Intevation Report. Take the survey here: EmailLabs' Unsubscribe Survey
    EmailLabs Events
Dreamforce Expo
Sep 16-19, 2007
San Francisco, CA

ClickZ Specifics: Email Marketing
Oct 2, 2007
New York, NY
Delivery Trends
Does Your E-mail Pass the Mind Filter?

By Stefan Pollard

You think the spam filters at Hotmail (now Windows Live Hotmail), AOL or Yahoo! are tough? They're child's play compared to the toughest filter of all: your recipient's mind. This "mind filter" is far more subjective and can accept or reject your email depending on the way you format your subject and sender lines, how your message looks in the email client, how jammed the inbox is and other factors that have nothing to do with your actual message. You can sail through the mind filter more easily if you make sure your email work in three key areas. For more, click to read my regular ClickZ column. Read Full Article.

Full Article | Email Feedback

Previous Delivery Trends Column
Many Opt-In Sources, One Permission Standard

    EmailLabs News
EmailLabs, an Email Marketing Solution from J.L. Halsey, Launches ‘R’s of Email Marketing Success’

EmailLabs, an Email Marketing Solution from J.L. Halsey, Adds Republic of Tea, VSP Vision Care, Others to Client Roster

Marketers for J.L. Halsey's Lyris Technologies, EmailLabs and ClickTracks Brands Named as Finalists in 2007 American Business Awards
Stat Watch
AIM.com Leads in Inbox Delivery

The second-quarter deliverability survey by Lyris, EmailLabs sister company, shows AIM.com scored the highest in delivering permission email to the inbox rather than the junk folder or blocking it. The top 10 ISPs for inbox placement all scored above 80% but not all the market-leading email handlers made the list. Hotmail scored fourth-worst, with only 59.4% reaching the inbox.

Top 10 ISPs for Inbox Delivery

Rank

ISP
% Emails Delivered
1
Aim.com

96.7%

2
RoadRunner SoCal
87.0%
3
Verizon
86.7%
4
USA
85.6%
5
Compuserve
84.1%
6
IWon
83.7%
7
AOL
82.8%
8
Juno
82.4%
9
Mac.com
82.1%
10
NetZero
81.7%

Source: ISP Deliverability Report Card Q2 2007
    Recent Articles
Optimized Opt-in Pages Increase Conversions

Email Subject Lines: 15 Rules to Write Them Right

'Tis the Season for Standout Subject Lines

Your 10-point Email Check-Up Plan

Writing Effective Subject Lines

Email Admin Center - The New Standard in Email Messages

Designing Emails For the Preview Pane and Disabled Images

Beyond the Open Rate: Metrics that Matter

Creating Messages for PDA Readers
Ask EmailLabs
Can I Put an Ad in a Transactional Message?

Question: I am trying to get more out of my transactional messages. Can I put marketing copy or an ad banner in it? And do I have to include the unsubscribe link and the address line like for regular emails?

Answer: You can tag a marketing message onto transactional emails, such as order or subscription confirmations, shipping notices, product or service updates, billing notices or similar messages. However, you have to be careful not to tip the balance away from the transactional and toward the promotional. Read Full Answer.

Full Answer | Got a Question? Ask EmailLabs

More Email Marketing FAQ's

     Feature Profile
EmailAdvisor Integration
EmailAdvisor is a leading email delivery auditing service that audit message appearance, content, inbox delivery, blacklisting, and real-time ISP delivery problems to minimize undeliverable or improperly formatted email marketing messages. Download the brochure (PDF)
About EmailLabs
EmailLabs is a leading provider of high performance email marketing solutions to agencies, publishers and marketing, sales and customer service departments of middle-market and Global 2000 companies. The EmailLabs email marketing platform is provided as an ASP (Web-based) service, and is easily customized and integrated with a company's Web site, sales force automation and CRM technologies. The company provides email marketing solutions to more than 600 companies, including Nokia, Agilent, PalmSource and Jupitermedia. Headquartered in Menlo Park, Calif., EmailLabs was founded in 1999 and is a marketing technology solution of Lyris, Inc. (OTCBB:JLHY).

For more information, visit www.emaillabs.com or call 866.362.4522.
Lyris Emaillabs ClickTracks HotBanana SparkList EmailAdvisor ListManager BidHero


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